Home

What we do

Outback Associates Inc. provides consulting, implementation, project management and training services for contact centres large and small, serving any industry, worldwide.

No matter what kind of issues you are experiencing with impotency and erectile dysfunction can now be treated with discount viagra pharmacy appalachianmagazine.com different methods such as drug therapy, psychotherapy and surgery. It’s portrayed by the failure to accomplish or keep up buying cialis online a firm and long penile erection. The problem should be fixed early, before rx tadalafil it is too late. There could be some psychological or cheapest generic cialis appalachianmagazine.com physical issue, which can increase the risk of impotence.

We are dedicated to improving the customer experience and making life easier within the contact centre.

With a large network of partners qualified in many related disciplines, we work with you to build a multifunctional team to address all of your contact centre needs.

If you are…

  • assessing new technology
  • trying to get more out of what you have
  • having trouble translating strategic goals into operational practices, or operational needs into technology solutions
  • in need of a formal performance management program or best practice guidance
  • looking for training on contact centre technical, operational or management topics

…we can help.

Make Outback Associates your preferred resource for expert contact centre professional services.

What about you?

  • Have you been struggling to find the right Key Performance Indicators for your centre?
  • Have the metrics but still not getting the desired results?
  • Not sure where to start with performance management?
  • Have a program but unsure whether your chosen processes are aligned with your strategic direction or best practices?
  • Have you been putting off an upgrade to your call routing system due to a lack of resources?
  • Has your upgrade/implementation delivered less than promised?
  • Are you working with lack-lustre reports that don’t meet your needs?
  • Do your reports require too much manual reformatting before you can distribute them to your information customers?
  • Want more options to meet your contact centre training needs?
  • Have a diverse group requiring different levels of technical sophistication and/or business savvy?
  • Need a refresher in layman’s terms, or an in-depth technical course?

We’ve been helping clients with this sort of thing for more than 15 years.
We can help you too.

Call Outback Associates Inc. today!

Outback Associates Inc.

+1.519.925.5036 voice
info (at) outbackassociates.com